Trimble has an xFill Update/ RTX Firmware Update.

Generally, when clients lose RTK, their system goes to XFill for up to 15 minutes to patch them through until fix is reestablished.

PDFs are available on the Trimble site to guide clients through the update.

CLIENTS MUST UPDATE THE FIRMWARE (usually through their dealer) BEFORE THE xFILL UPDATE!

Begin at this link & specify which equipment to find the right guide.

If call volume is high, ask the client if we can email them the link & close the ticket.